An Accomplished Person of Business... With 25 years’ experience of managing teams and with a strong retail and hospitality background, Karrie-Ann is used to delivering excellent customer service standards. She utilises well-honed interpersonal skills to motivate, coach and train team members. She enjoys working with leadership teams so that they not only achieve powerful improvements in engagement, culture and productivity but also that the gains are sustained over the long term. She loves to mentor coaches to help them to reach their full potential. A Professional with Credentials... Karrie-Ann is an Engage & Grow Mastercoach training new coaches in the UK and has had great success delivering programmes. She is also a NLP Practitioner, accredited IIC&M Master Coach and is a trained and licensed DiSC & Motivators trainer and assessor. She uses her skills to maximise her coaching impact. Karrie-Ann is serious about learning and is committed to continuing education and professional development. A Devoted Wife, Mother and Community Member... Karrie-Ann is married to Geoff whom she first met over 20 years ago. They have two young boys together, George and Freddie. Karrie-Ann also finds time to volunteer for the NCT trust, the UK's largest charity for parents, where she enjoys helping to raise funds and supporting the community.